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# both generate_XDS.INP and [[XDS]] do not tolerate spaces ("blanks") in file/directory names. While frame names rarely have a space in them, directories might, e.g. if an external disk has the label "John's USB disk" then this would be mounted on Linux as /media/John's USB disk/ and that would result in a error message from generate_XDS.INP and/or XDS. The '''workaround''' is to use a symlink on a different hard disk. | # both generate_XDS.INP and [[XDS]] do not tolerate spaces ("blanks") in file/directory names. While frame names rarely have a space in them, directories might, e.g. if an external disk has the label "John's USB disk" then this would be mounted on Linux as /media/John's USB disk/ and that would result in a error message from generate_XDS.INP and/or XDS. The '''workaround''' is to use a symlink on a different hard disk. | ||
# ''Problem description: On the Mac, after loading frames, by clicking “generate XDS.INP”, the program gives some strange symbol “Ô in XDS.INP. And the more you click “save” button, the more “Ô appeared. This looks like <br>SPACE_GROUP_NUMBER=0 à ! 0 if unknown <br>UNIT_CELL_CONSTANTS= 70 80 90 90 90 90 à .''<br> The problem is due to the “Rich text” format in TextEdit when saving "generate_XDS.INP". It is solved by changing format to Plain in TextEdit, and re-downloading the script. | # ''Problem description: On the Mac, after loading frames, by clicking “generate XDS.INP”, the program gives some strange symbol “Ô in XDS.INP. And the more you click “save” button, the more “Ô appeared. This looks like <br>SPACE_GROUP_NUMBER=0 à ! 0 if unknown <br>UNIT_CELL_CONSTANTS= 70 80 90 90 90 90 à .''<br> The problem is due to the “Rich text” format in TextEdit when saving "generate_XDS.INP". It is solved by changing format to Plain in TextEdit, and re-downloading the script. | ||
# Frames from HDF5-files (*master.h5) are not being displayed: the symptom is that the frames appear to be empty/blank. This means you have not specified the correct "generic library" - see [[XDSGUI#Technical aspects of XDSGUI usage|Technical aspects of XDSGUI usage]]. The fix is: go to (upper left) "Menu"->"Settings"->insert the string "/usr/local/lib64/dectris-neggia.so" as "generic library", or try "/usr/local/lib64/durin-plugin.so" for DIAMOND data. Ask the system administrator for the exact path! If none of these works, leave "generic library" empty and install <code>H5ToXds</code> or <code>hdf2mini-cbf</code> as explained above. | # Frames from HDF5-files (*master.h5) are not being displayed: the symptom is that the frames appear to be empty/blank. This means you have not specified the correct "generic library" - see [[XDSGUI#Technical aspects of XDSGUI usage|Technical aspects of XDSGUI usage]]. The fix is: go to (upper left) "Menu"->"Settings"->insert the string "/usr/local/lib64/dectris-neggia.so" as "generic library", or try "/usr/local/lib64/durin-plugin.so" for DIAMOND data. Ask the system administrator for the exact path! If none of these works, leave "generic library" empty and install <code>H5ToXds</code> or <code>hdf2mini-cbf</code> as explained above. | ||